1 reviews | Active since Jun 2024
URGENT REMOVEAL OF HOLD ON MY ACCOUNT.
I'm extremely disappointed at the TERRIBLE response time with ***** investigators. Fnb is not considerate that I have a business to run.
I made payment to my Fnb business account from Absa bank. Absa flagged the payment and my FNB account was frozen.
ABSA has SORTED and CLEARED the matter since I've provided proof. They has also emailed Fnb to REMOVE THE HOLD. I have also ask my ABSA investigator to forward me the email and I send it to the Fnb ***** investigator. My account IS STILL FROZEN. THE HOLD HAS NOT BEEN REMOVED. I NEED MY MONEY URGENTLY!!!
There is NO sense of urgency with this bank. I DONT feel like a client. The call centre ***** agents mute the call if they feel like they can't assist and wait for you to hang the call.
