TI
Thato I
1 reviews | Active since Dec 2023
02 Jun 2026, 14:36
Urgent: My Revolving Loan Debit Order Did Not Go Off
My revolving loan debit order didn't go off on 1 June 2026.
I changed my banking details from my current account to my Easy Account, and on 12 May 2026 I received a notification confirming the debit order update. There was enough money in the account, but no debit was processed.
My account is already in arrears, so I'm worried that this will make the situation worse. I don't want to be handed over to attorneys or have my credit record affected because of a debit order issue when the funds were available.
Please look into this urgently, explain why the debit order was not processed, and let me know how this will be fixed.
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Replies (2)TI
Thato I's updateReviewer Update
04 Jun 2026, 10:02A consultant from FNB SA called me this morning at 08:14 to casually tell me that my debit order didn’t go through because of a technical error on their side 💀 The person said a message would be sent to my app at 9:00 so I could pay the debit order manually. It’s 10:00 right now and no message.
This isn’t the first time you’ve had a technical error with a debit order that affects my credit record. Your system is ***. Tell the person who called me this morning that I’m still waiting for the message. I can’t wait for the day I’m done with this stupid bank.
And once I have paid manually, I want it in writing that the credit bureaus will be informed and that everything will be updated to show I paid this month.
Sidenote: I’m really appalled by the recent level of service from FNB. It has gone from bad to worse in recent months...
This isn’t the first time you’ve had a technical error with a debit order that affects my credit record. Your system is ***. Tell the person who called me this morning that I’m still waiting for the message. I can’t wait for the day I’m done with this stupid bank.
And once I have paid manually, I want it in writing that the credit bureaus will be informed and that everything will be updated to show I paid this month.
Sidenote: I’m really appalled by the recent level of service from FNB. It has gone from bad to worse in recent months...
TI
Thato I's update04 Jun 2026, 10:02
Reviewer Update
A consultant from FNB SA called me this morning at 08:14 to casually tell me that my debit order didn’t go through because of a technical error on their side 💀 The person said a message would be sent to my app at 9:00 so I could pay the debit order manually. It’s 10:00 right now and no message.
This isn’t the first time you’ve had a technical error with a debit order that affects my credit record. Your system is ***. Tell the person who called me this morning that I’m still waiting for the message. I can’t wait for the day I’m done with this stupid bank.
And once I have paid manually, I want it in writing that the credit bureaus will be informed and that everything will be updated to show I paid this month.
Sidenote: I’m really appalled by the recent level of service from FNB. It has gone from bad to worse in recent months...
This isn’t the first time you’ve had a technical error with a debit order that affects my credit record. Your system is ***. Tell the person who called me this morning that I’m still waiting for the message. I can’t wait for the day I’m done with this stupid bank.
And once I have paid manually, I want it in writing that the credit bureaus will be informed and that everything will be updated to show I paid this month.
Sidenote: I’m really appalled by the recent level of service from FNB. It has gone from bad to worse in recent months...
TI
Thato I's updateReviewer Update
05 Jun 2026, 10:51Has my debit order been set up for next month? I have received no feedback from the department handling this. It is really annoying to have to chase you for updates.
And please inform Daly credit corporations because they keep calling me everyday!!
And please inform Daly credit corporations because they keep calling me everyday!!
TI
Thato I's update05 Jun 2026, 10:51
Reviewer Update
Has my debit order been set up for next month? I have received no feedback from the department handling this. It is really annoying to have to chase you for updates.
And please inform Daly credit corporations because they keep calling me everyday!!
And please inform Daly credit corporations because they keep calling me everyday!!