jL
jean L

1 reviews | Active since Feb 2019

15 Mar 2019, 23:25

Urgent ***** happening and cannot get hold of anyone at FNB

All my money has just been taken out of my FNB bank account and I have no idea what is going on. Seems someone has hacked my account as there are multiple transactions over R100 000. I am in new Zealand currently and have tried calling the ***** line, the emergency contact numbers and each time I get through and the person from FNB keeps putting the phone down in my ear! This is an emergency!!! and clearly no one could be bothered to assist me

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Mar 2019, 13:08
Official
Good Day Jean Louw
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***F 

Regards, 
Hello Peter Team 
Tel number: ***