Urgent Follow-Up on *****ulent Case - ATT: Tumisang Selepe & Mubeen Jooma

Subject: Urgent Follow-Up on *****ulent Case - Tumisang Selepe & Mubeen Jooma

Dear FNB Customer Support Team,

I am writing to express my extreme frustration and disappointment regarding the unresolved *****ulent case assisted by Tumisang Selepe and Mubeen Jooma. It has now been two years since my card was ****** and used *****ulently, yet the issue remains unresolved. Despite countless attempts to seek resolution, I have been met with inadequate responses and unfulfilled promises.

Initially, FNB only offered to refund approximately less than 7% of the ****** funds, which is unacceptable. Furthermore, FNB failed to reverse the unapproved transactions from my credit card, despite assuring me that these transactions would not go through as the card had been canceled. Alarmingly, the transaction that FNB guaranteed would not be processed constitutes almost 50% of the total ****** funds.

This matter has been ongoing for over two years, and I have been left in the dark with no meaningful updates or resolutions. It is incredibly disheartening and frustrating to experience such poor service and lack of support from a bank that I have trusted with my finances.

I demand immediate action to resolve this case and return the ****** funds. I will not be ignored, and I will continue to update the Hellopeter community about this ongoing issue until it is satisfactorily resolved.