Urgent feedback. .still waiting
I my id number ( ********** 379080)had an overdraft with fnb and have been paying it with lawyers since 2006, I further complained that this amount does not come down nor ending. On the 1616th I got an email from GLA to say I must pay a minimum of R50 since now both my husband and I are no longer employed.employed . Then got money from sars and dedecided to pay more than R50. I wanted to transfer 3000 to the account but instead by mistake put 8000, I have asked fnb to transfer 5000 either back into my account or pay my fnb home loan as my repayment is due the 1st. ZANELE MASANGO HAS NOT GOTTEN BACK TO ME WITH FEEDBACK.
If I skip one more payment on my home loan judgement will be passed as I made a promise two months ago in Ferndale that I will pay by the 1st so they don't proceed with legal proceedings and I incure more attorney fees when I'm not working
Good Day Sindi Gqogqonyeka Molete ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Sindi Gqogqonyeka Molete ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***