Urgent Complaint: Car License Renewal Not Received – No Communication from FNB

I am extremely disappointed with the service I have received regarding the car license renewal service offered through your app.

I renewed my license disk on the 09 September and today being the 23 September I still haven't received an update nor has my disk been delivered.

its really frustrating to receive such service from a trusted bank .

This complete lack of service and communication is unacceptable. I trusted FNB to deliver a seamless, efficient process and instead I’m left in the dark and potentially facing penalties for expired license discs through no fault of my own. Please investigate this matter urgently, provide me with a reference number, and advise me on the status of my application. If this cannot be resolved immediately, I expect a full refund and guidance on how to renew manually to avoid further delay and cost. I hope to hear from you without further delay.