urgent

I made payment to my foschini acc for my clothing acc. Problem is that public recipient does not match foschini's bank account . 1 payment of R2197.11 was made to foschini and cannot pick it up . There are 3 different foschini public recipients on ur fnb app. I made payment to the 1st acc called foschini. Please rectify. My account is still showing its outstanding with foschini because they cannot trace it. My payment was made on the 20 March 2020. I hope fnb is seeing this.