DN
Dlamini N
1 reviews | Active since Nov 2018
08 Nov 2018, 14:58
urgent attention: frustrate customer
FNB - decides to put our stokfell bank account on hard hold... Only to find out when trying to transact online... didn't even bother to phone and inform us as to why they did that... I am concerned about how fnb can easily put an account on hold and never alert the owner...
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
08 Nov 2018, 15:21Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply08 Nov 2018, 15:21
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
***
Regards,
Client Experience Team
Tel number: ***