1 reviews | Active since Jul 2012
Upset responses with FNB
I have been over 10 years with FNB and there motive is how can we help you but I guess its false hope I have app**** for a home loan via Fnb and it is approved and thy gave me the highest interest rate. I a very disappointed with fnb after been a loyal customer who only banks with fnb. I've tired calling fnb to discuss but they are saying to they cannot help.
Good day Navashen,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Home Loans who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Navashen,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Home Loans who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)