1 reviews | Active since Jan 2017

31 Jan 2019, 08:24

UPSET

I am extremely angry and upset. i have a loan with fnb and it was settled in FULL in November, every single month since then a payment has been deducted from my account, i fight to have it reimbursed, sometimes waiting a whole month for it, then it happens again money went off today!!! VERY ANGRY!!! I WANT MY MONEY BACK TODAY!!!!!!!!!!!!! IT IS NOT YOURS TO TAKE AS YOU FEEL

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2019, 09:39
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)