1 reviews | Active since Oct 2016
Upon opening a Tax Free Account i requested statements to be emailed. To no avail.
<p>On the 24th January 2017 i opened a Tax Free Savings account with a small balance. I logged into On line banking to request E-Mail Statements. I received a reply stating that this request was successful.</p> <p>Needless to say it is now more than 4 weeks later and i have still received NO STATEMENTS WHATSOEVER!!!!!!</p> <p> </p> <p>What is going on with FNB that they cannot execute a request which is so simple???????</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)