UPGRADED CREDIT CARD WITHOUT PERMISSION

<p>Logged in this moring to online banking to check my account balances. Had the option to increase my credit card limit, which I chose. There was an option to upgrade my card as well, but as I am happy with my current card I chose to only upgrade my limit. A use increase of R100 I was offered.</p> <p> </p> <p>Later this morning I received an email that I need to email documents to upgrade my card. Logged back into internet banking and to my suprise I had I Gold and Premier credit card, where I only had a Gold credit card.</p> <p> </p> <p>Immediately contact the cards dept, was transfered to sales, back to cards and then to applications. I was told the upgrade was reverted and if logged back in the Premier credit card would be gone. The Premier credit card is however still there.</p> <p> </p> <p>Please correct this error on your side!</p> <p> </p> <p> </p>