JW
Jeff W
1 reviews | Active since Jul 2014
05 May 2015, 09:04
Upgrade to Private Client Account - Still no cards
I was offered by FNB to upgrade my account to \Private Clients"somewhat 3 weeks ago. <br> <br> Since then I haven't received my cards (Cheque & Credit) or any correspondence pertaining to this. I have since called every department including private clients desk and my private banker. I've been told that they have sent requests to packaging but no feedback is reported. <br> <br> On my online banking profile"
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
05 May 2015, 10:12Hello jeffpwalsh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677695.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677695.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 May 2015, 10:12
Official
Hello jeffpwalsh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677695.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 677695.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)