1 reviews | Active since Jun 2017

12 Mar 2015, 15:00

Upgrade to Private Client

Towards end February, I saw on my banking profile that my cheque account can be upgraded and asked if both cheque and credit card could be upgraded together - to which I received a yes. However - 7 days later I'm still trying to find the status of my upgrade and I am not getting answers!<br> <br> I'm also interested in CURRENT interest rates on all my accounts

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Mar 2015, 15:20
Official
Hello Dolby1980,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 644968.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)