GL
Gideon L

1 reviews | Active since Jan 2010

27 Jul 2015, 13:45

Upgrade: FNB Platinum - FNB Private Clients

I recently go an offer from FNB to upgrade from FNB Platinum to FNB Private Clients. I took the offer. I immediately had 2 issues. My Petrol Card did not arrive, and my Ebucks Reward level fell from 3 down to 1 (I was not told by the person who sold me the upgrade that this would happen). I contacted my \Go 2 Guy"from the FNB Website"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2015, 14:04
Official
Hello Vleiser,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728461 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)