GL
Gideon L
1 reviews | Active since Jan 2010
27 Jul 2015, 13:45
Upgrade: FNB Platinum - FNB Private Clients
I recently go an offer from FNB to upgrade from FNB Platinum to FNB Private Clients. I took the offer. I immediately had 2 issues. My Petrol Card did not arrive, and my Ebucks Reward level fell from 3 down to 1 (I was not told by the person who sold me the upgrade that this would happen). I contacted my \Go 2 Guy"from the FNB Website"
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
27 Jul 2015, 14:04Hello Vleiser,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728461 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728461 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Jul 2015, 14:04
Official
Hello Vleiser,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728461 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728461 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
