AK
Anastasia K

1 reviews | Active since Mar 2011

10 Mar 2018, 21:51

UPDATE YOUR INFORMATION

My last installment on my loan was R1, 397. My account was then debited with R1, 507. So I assumed ok I would leave it maybe it was interest etc. But now it doesn't matter whatever I apply for, even with FNB it still shows that R1,397 is part of my monthly payment obligations. When do you update your details with the cresit bureaus???

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Mar 2018, 09:43
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Loans for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)