1 reviews | Active since Apr 2014
Update
Another update in my ongoing saga of FNB.<br> <br> 27 days later and still not even one update on my formal complaint. Good thing I have a lawyer.<br> Still no answer from smart devices even though I gave them a deadline on Friday.<br> <br> Total I find out I have a new private banker. Would have been nice to get a warning that this would happen as my new banker has no idea who I am or why I am suddenly her client. She also had no idea my banker was leaving (neither did I until today and she leaves in 4 days) so this lady is now lumped with everything and no handover? I don't know why I am surprised. <br> <br> I will update this site again tomorrow I am sure with still no contact or resolution from this useless bank and I will continue to spread far and wide the name of FNB which is mud.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832481.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832481.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)