SJ
Shane J

1 reviews | Active since Aug 2018

13 Nov 2018, 19:33

Up to ****

Good day readers

This is not my first time that I am writing about FNB

So a year ago I closed all my accounts paid and yet still to date fnb has not informed transunion that the accounts is closed

I have been calling and emailing and getting no where

All I fnb to do is to please tell transunion that the accounts is closed so that I can move on withy life

I am waiting for over a year for this to get done

Please can someone fix this

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Nov 2018, 10:02
Official
Good day Shane, 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Formal complaints has been logged on your behalf and has been routed to the different business units for investigation and resolution. I have requested that feedback be provided.

FNB Loans complaint reference number is  ***.
FNB Temp Loans complaint reference number is  ***

FNB Connect and Smart Devices complaint reference number is ***

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)