SJ
Shane J
1 reviews | Active since Aug 2018
13 Nov 2018, 19:33
Up to ****
Good day readers
This is not my first time that I am writing about FNB
So a year ago I closed all my accounts paid and yet still to date fnb has not informed transunion that the accounts is closed
I have been calling and emailing and getting no where
All I fnb to do is to please tell transunion that the accounts is closed so that I can move on withy life
I am waiting for over a year for this to get done
Please can someone fix this
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
14 Nov 2018, 10:02Good day Shane,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Formal complaints has been logged on your behalf and has been routed to the different business units for investigation and resolution. I have requested that feedback be provided.
FNB Loans complaint reference number is ***.
FNB Temp Loans complaint reference number is ***
FNB Connect and Smart Devices complaint reference number is ***
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Formal complaints has been logged on your behalf and has been routed to the different business units for investigation and resolution. I have requested that feedback be provided.
FNB Loans complaint reference number is ***.
FNB Temp Loans complaint reference number is ***
FNB Connect and Smart Devices complaint reference number is ***
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply14 Nov 2018, 10:02
Official
Good day Shane,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Formal complaints has been logged on your behalf and has been routed to the different business units for investigation and resolution. I have requested that feedback be provided.
FNB Loans complaint reference number is ***.
FNB Temp Loans complaint reference number is ***
FNB Connect and Smart Devices complaint reference number is ***
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Formal complaints has been logged on your behalf and has been routed to the different business units for investigation and resolution. I have requested that feedback be provided.
FNB Loans complaint reference number is ***.
FNB Temp Loans complaint reference number is ***
FNB Connect and Smart Devices complaint reference number is ***
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
