UP TO DATE REVOLVING LAON STILL HANDOVER FOR COLLECTION

I AM STILL ****ED OFF SO MY CREDIT BUREAU STATUS FOR THIS LOAN HAS NOT BEEN UPDATED AND STILL REFLECTING INCORRECTLY AND I WAS TOLD BY THE 7TH OF FEBRUAURY IT WOULD BE CORRECTED.WELL IT IS THE 9TH AND IT IS NOT CORRECT.MY LOAN THAT IS STILL SITTING WITH RECOVERIES AND COLLECTION IS NOT RIGHT AND I AM DUE TO MAKE ANOTHER PAYMENT BY THE 20TH OF THIS MONTH AS MY PAYMENT DATE I MOVED TO MAKE SURE YOU RECEIVE YOUR FUNDS.THE ONLY THING FNB IS GETTING RIGHT CURRENTLY IS TRYING TO SELL ME MORE INSURANCE

SO THE UPDATE FROM THE START OF MY COMPLAINT TO DATE. I WAS TOLD THAT IT WILL TAKE 3-5 DAYS FOR MY UP TO DATE LOAN FILE TO BE REMOVED FROM BLAKE AND ASSOCIATES.ON THE 7/02/2023 I WAS TOLD THAT MY CREDIT REPORT WOULD UPDATE AND WHEN I CHECKED IT STILL SAID THAT MY LOAN IS IN ARREARS,WHICH IT IS NOT AND UNPAID,WHICH IT WASN'T AND IS NOT.THIS IS A REVOLVING LOAN FACILITY AND MY UNDERSTANDING OF THE PRODUCT IS THAT WHEN IT IS UP TODATE AND AT A REASANLBE BALANCE FROM THE TOTAL FACILITY,THAT IT SHOULD HAVE AN AVAILABLE BALANCE AND IN ORDER TO USE IT,APPARENTLY I HAVE TO MAKE SURE ANY OTHER FNB PRODUCT I MAY HAVE IS UP TO DATE (WHICH TO ME SOUNDS STRANGER BUT IS WHAT I WAS TOLD VIA THE FNB CHAT SERVICE IN JANUARY 2023) WILL TO MY KNOWLEDGE ALL OF THE ABOVE IS SATISFIEDNHOWEVER ICAN'T USE THE FACILTY AND IT WAS HANDED OVER TO COLLECTIONS ON THE 19/01/2023 BUT WAS PAID ON THE 12 AND 13 OF JANUARY 2023.... HOWEVER I AM A VALUED FNB CLIENT AND QUALIFY FOR ENDLESS INSURANCE PRODUCTS AS I AM CONSITANTLY CALLED BY FNB TO PURCHASE INSURANCE??????

I AM SUPPOSE TO HAVE ACCESS TO R14 500 WHICH I DON'T BECAUSE PART OF THE PROBLEM IS THAT MY UP TO DATE LOAN IS AT COLLECTIONS AND NOT BEING REMOVED FORM COLLECTIONS AND SO STATUS THAT IT IS -CURRENT BALANCE