JH
Jaco H
1 reviews | Active since Apr 2019
10 May 2019, 10:01
Unwilling to help me ironic as there slogan is "how can we help you"
FNB did not run a debit order on my account (fault on FNB's side) they froze my account. i want to rectify this but in order for me to do this, i need them to unfreeze the account. thay said it is impossible to do this. But the same thing happened in June last year and they helped me . I think i am done with FNB "How can we not HELP you"
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
10 May 2019, 11:57Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been logged for urgent assistance (ref : ***NF ) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 May 2019, 11:57
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been logged for urgent assistance (ref : ***NF ) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
