JH
Jaco H

1 reviews | Active since Apr 2019

10 May 2019, 10:01

Unwilling to help me ironic as there slogan is "how can we help you"

FNB did not run a debit order on my account (fault on FNB's side) they froze my account. i want to rectify this but in order for me to do this, i need them to unfreeze the account. thay said it is impossible to do this. But the same thing happened in June last year and they helped me . I think i am done with FNB "How can we not HELP you"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2019, 11:57
Official
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
A complaint to the relevant department has been logged for urgent assistance (ref :  ***NF ) who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)