LB
Lois B

1 reviews | Active since Jun 2015

17 Jun 2015, 19:05

Unwilling to Help

Good Day<br> I am totally disgusted in the way I am being treated by an FNB consultant (Gerhard).<br> He made a decision to reduce my overdraft because he says it's being \mismanaged".<br> I pay my fees and card every month"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jun 2015, 08:50
Official
Hello LoisBark,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 705144.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)