1 reviews | Active since Dec 2014
Unwanted items
Reff ********** NF - its been 2 weeks since I lodged the complaint and still no one got back to me.... Some one signed me up for a sim data bundle which i clearly stated i dont want, yet money was debited from my account. Please pull the call and refund my money back to me. This is a case of pure incompetence on your path signing up clients for things they dont want. if this issue does not get resolved and my money refunded i will take this matter further.
Hello Natzz99 ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Natzz99 ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)