JC
Jabraan C

1 reviews | Active since Jun 2020

03 Jun 2020, 13:28

UNUSED CREDIT ACCOUNT ALREADY HAS R7000 DUE

I have hd multiple transaction issues with a completely inactive and never used credit card account. The account which has not yet even been opened or used has had a negative credit of R7000 since May 4th.

I've contacted support numerous times since then and the issue has still not yet been resolved. Not only is this creating a negative reflection on my account, it is no doubt hurting my credit score.

FIX THIS PLEASE!

0
Replies (1)
JC
Jabraan C's update05 Jun 2020, 11:43
Reviewer Update
Issue still unresolved and today FNB deducted R7050.43 from my cheque account. I'm now out R7053.43 and the credit card account still says -R7053.43. This issue is ridiculous and I'm amazed how FNB still hasn't dealt with this after over a month of emails, calls and complaints issued to them.