************* Banking

Terrible service from FNB, their automated voice service takes one from department to department when trying to call in, it says you can do “EVERYTHING” with our leaving your house, only for me to speak to agents that says no sorry sir you have to go In to a branch to get it sorted. ( false advertising I’m guessing ) I had a small loan with FNB upon me moving banks after the 2 years worth of horrible service I called and made arrangements for all debit orders (loan repayments) to go off my new bank account with a more trusted bank who will might I add actually be able to give me feedback when money goes missing out of my account! So much for security FNB, my account does not get debited. Me being a good person wanting to stay in right standing rebuild a clean credit record calls in and ask why the answer was “ because of the public holiday and lay day falling over a weekend there was a delay in the debit ( that’s understandable ) but as we all know it is to then go off the next available date correct ? (Wrong) a week has gone but still nothing and now they have the audacity to say I am in the rears where I’ve done everything possible to ensure my payments are made and the correct procedures are followed as well as being curious as a client to aid them in my debit orders. Up un till today not a email, nor a call absolutely nothing. So here is my thanks to FNB for messing my credit, ruining my banking experience with them as well as making sure my trust in banking is broken for good. Be carful FNB clients .. some might have it lucky but for those like me I wish you all the best with your future FNB banking.