************* and compromised online banking

There have been transactions on my account from Friday 26th August 2022 till Saturday 27 August 2022 only to get an sms 9n Saturday morning telling that there was suspicious transactions. I don't know how and who disabled sms notifications on my account because should this been active I would have seen the transactions and stop with the first transaction. I am very disappointed and frustrated with the fact that I should wait from 7-30 working days for my case while I have been compromised and I can't be able to pay and use my money. All this nonsense happened after I have called fnb loans of the 26 August 2022. How are we going to trust banks if they compromise our accounts and people transact as they wish. Nithing was even sent to me to approve or decline while they transact, usually will receive a pop up message to approve when I do online or any transaction but here I had no interaction and I tehre gore demand my money back as in today. I need answers on this and my money so I can be able to pay my accounts. I need a speedy investigation on this. And I also need the sms notification back on my accounts.