NH
Nikki H

1 reviews | Active since Mar 2009

05 May 2016, 09:10

Untrained staff - clueless

Tried 4 times to send money via Ewallet today. Aziza and R Naidooo have no answers as to why despite raising daily limits to thousands with tons more available "remaining daily limit" shows R200. Aziza couldn't answer question about Pay & Clear either. FNB is going down.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2016, 09:47
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 919052.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)