1 reviews | Active since Sept 2009
Unsympathetic and heartless
I had a query with FNB and its going for the 3rd month now and wherever I try to get feedback they just drag their feet and don't care I have done everything I can and I have been cooperative with fnb to resolve this issue but cause I am an uneducated useless broke ass black woman to them ,they treat me like ****,and if this had happened t someone with money they would have done something a long time ago cause they would be scared to loose the business but as for me I'm just another number to them.As much as I may sound as a broken record I will fight with the last drop of my blood cause what fnb is doing now it does only affect me but it affects my family and my kids in a very bad way, I don't care who says what but FNB stand for ****en Nonsense Bank and want to cut all ties that I have with FNB they don't care about people
Hello kekem ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
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I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello kekem ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***