DN
Dhaven N
1 reviews | Active since Oct 2009
10 May 2016, 07:46
Unsuccessful debit order, penalty charged for what?
<p> </p> <p><font size="3" color="#000000" face="Times New Roman">My debit order for MTN was unsuccessful although there is sufficient funds in my account and I was charged R100 penalty, please could you review and reverse transaction and pay the supplier. This is unacceptable really.</font></p> <p> </p>
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Replies (2)
FNB (First National Bank)'s replyOfficial
16 May 2016, 06:29Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 922618 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
FNB (First National Bank)'s reply16 May 2016, 06:29
Official
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 922618 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
DN
Dhaven N's updateReviewer Update
18 May 2016, 07:10The excuse given is utter bull ****, my account to date was wrongly charged a penalty and you need to check properly
DN
Dhaven N's update18 May 2016, 07:10
Reviewer Update
The excuse given is utter bull ****, my account to date was wrongly charged a penalty and you need to check properly