Unserviced Customer
In the years that I have been with Premier Banking not once have I received any kind of help.I call and hold for minutes and then the voice prompts ,to rate the service.How pathetic is that and it happens every time.I wish to be told what services are enlisted for a their customer. So much for "How can I help you "
Good Day Mrs M Mpete
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mrs M Mpete
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***