1 reviews | Active since Jul 2014

13 Aug 2018, 16:14

UNSECURED PAYMENTS STILL NOT SORTED...

IT HAS BEEN MORE THAN 21 WORKING DAYS SINCE THERE WAS MONEY ****** OUT OF MY ACCOUNT WITH NON SECURE ONLINE PAYMENTS. THEY USED MY CREDIT CARD TO *******LY ***** MY MONEY....

NOTHING AS YET. WHAT IS GOING ON? CAN I GET FEEDBACK? CAN ANYONE TELL ME WHERE MY MONEY HAS GONE? I HAVE GIVEN YOU MY ID AND MY ACCOUNT NUMBER? I HAVE GONE TO A BRANCH?

THIS IS CORPORATE CAPITALISM...WE ARE ALL JUST DONKEYS IN THIS WORLD. THEY SHOULD BE CAREFUL WITH THE CORPORATE STRUCTURE...THINGS MIGHT NOT WORK OUT THE WAY THEY WANT TO...

THIS IS NOT A THREAT, THIS IS A FRIENDLY WARNING...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2018, 16:30
Official

Good day Wayne,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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