SP
Stephanus P

1 reviews | Active since Oct 2011

19 Aug 2019, 16:06

Unsecure Bank

Clients can't access their online banking anymore as they can't paste their 32 random character passwords (which is safe) from their password managers or computer clipboards. W The F are you doing? You will now force clients to use shorter insecure passwords just to be able to manually type them in. How can you disable pasting of passwords in 2019!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Aug 2019, 16:18
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***

Regards

Hello Peter Complaints Team 

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