UNSATISFIED CLIENT
<p>my mom is a pensioner and opened an account with fnb almost a year ago thus her income was limited and she had no other option but to close the acount this morning after she at FNB BRANCH QUAGGA CENTRE already on friday and suggested to come back today 13.02.17 she was informed she cannot close her account as the address has expired. </p> <p> </p> <p>she is a pensioner and will not make use of that account anymore and WILL NOT BE HELD LIABLE FOR ANY FEES WHATSOEVER its her constitunally right to close an account if no moneys is outstanding. </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)