iM
itumeleng M
1 reviews | Active since Jan 2019
17 Jan 2019, 13:35
Unsatisfied client
I looked this EDO collection thing with FNB and I want to understand why FNB would allow an Early Debit Order that has not been authorized by me the client. Like why is this company not following the FAIS Act I love my bank but this is out of Hand I need and explanation like why does this have to continue. I feel like my money is not safe with you guys and this is an on going thing, I was not informed with the R427 Debit order that took place yesterday. I need a real explanation or the ombudsman will be involved
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FNB (First National Bank)'s replyOfficial
17 Jan 2019, 15:21Good Day Itumeleng Maseko Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply17 Jan 2019, 15:21
Official
Good Day Itumeleng Maseko Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***