1 reviews | Active since Jan 2013
Unsatisfactory Service credit card division
The service one receives from FNB is truly pathetic... Where do you'll recruit such miserable, bombastic, rude and unfriendly people from???
Please find Viola another position where shes not in contact with the public... Thank you
The credit facility on my credit card is a mess, I have a positive balance as I'm my own not the banks money yet my transactions are declining on insufficient funds... And with every decline I get charged a fee.
Do your staff not not understand the simple concept off a debit and credit?... Please take the pleasure of verifying my credit facility and how many time I used your credit facility where I had too pay monthly installments....
I asked for my credit facility to me increased from 20k to 50k as I was afraid that my funds won't release on time, your employee asked me if I am sure I will qualify for the 50 k... Hello my facility was 120k I reduced it to 20k which I don't even use.... He embarrassed me with that question.
FNB, time and again there's complaints, why do I have a premier account if I have to desk in insolent people?... Your bank fees are deducted ontine, every transaction fee is deducted yet you cannot render appropriate service...
