TM
Tinyiko M

1 reviews | Active since Sept 2015

03 Sept 2015, 17:09

Unsatisfactory service

I have been trying to get my cover updated with my full names and beneficiary corrected with full names and identity numbers all I'm getting is automatic response saying my matter will be attended shortly and first email I sent was on Sunday night then Monday and Tuesday and Wednesday even Thursday and getting nowhere

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Sept 2015, 08:19
Official
Hello Tinyikosm,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 754499.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)