1 reviews | Active since Jan 2013
Unsatisfactory Service
Pathetic service prevails yet again.
Rudeness and abruptness by staff.
Private clients not private banker answers... Perhaps a public holiday for them.
Currently holding on for last 18mins to speak to a private banker.
How can a student account linked to my account be changed to an easy account without my knowledge? Additionally I'm told I need to go to a bank to close the account.
I didn't create this mess so please sort it out!
I don't have the time to go to branch to waste with unnecessary nonsense.
FNB is truly useless!!!!
Good Day Paveshani,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Paveshani,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***