LH
Linda H
1 reviews | Active since Jun 2011
17 May 2016, 08:30
Unsatisfactory Mistakes
<p> I tried to apply online for an overdraft but the message received was it was unsuccessful due to certain criteria not being met, I phoned FNB as I know my credit scoring is fairly hight, when i phoned FNB I was told that the status showed "under debt reveiw" I asked where this information was obtained and I was told it was an error done at my branch (Montague Gardens)... How does someone make an error like this??? </p>
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FNB (First National Bank)'s replyOfficial
17 May 2016, 09:20Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 923490.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 May 2016, 09:20
Official
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 923490.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)