1 reviews | Active since Mar 2015
Unsatisfactory customer service
<p>I have been trying to open a business banking account from 10 July with no success. I phone the callc entre everyday and get conflicting responses as to the status.</p> <p>One day I will be told all the documents are received and attached only to be told the next day that there is nothing. I was supposed to have been phoned yesterday (after 48 hours) to finalise and today I am told they will phone me next week Wednesday!!</p> <p>Completely unacceptable.</p>
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 979813
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 979813
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)