Unresolved *****ulent Transaction and Missing Funds

To provide you with a brief overview, on August 25, 2023, a payment transfer was made from my Nedbank business account to an FNB account with the account number ***, amounting to R128,120. Another payment of R20,000 was made just after midnight on August 26, 2023, to the same FNB account. It was subsequently realized that both transactions were part of a ****, and I promptly reported the issue to Nedbank on August 26, 2023, with reference number ***3. A ***** case was also logged with FNB, case number ***, and reported to the South African Police Service (SAPS) with case number CAS830/8/2023, as advised.

Throughout this distressful ordeal, I have been in constant communication with both Nedbank and FNB. The most recent response from Nedbank on 20 October 2023 is that FNB claims to have recovered only R20,755.03 from the *****ulent transaction amount of R148,120. It is deeply perplexing to me that, given the assurances provided by FNB that the funds would be frozen upon logging the case on 26 August 2023, a significant portion of my funds remains unaccounted for.

- Why was FNB only able to recover a fraction of the total *****ulent transaction amount? - If the funds did not clear in the FNB account, as I have confirmation, where have the remaining funds gone? - Why have I not received any communication or explanation from the FNB investigating officer, Nhlamulo Baloyi, despite the gravity of this situation?

I am left in a dire financial situation due to this unresolved matter. The delay in recovering my funds, coupled with the lack of transparency and communication from FNB, has caused significant distress and financial hardship.