ZK
Zaaida K

1 reviews | Active since Oct 2013

14 Sept 2023, 09:49

Unresolved query - Month 4

I have been trying to get assistance with the return of funds that were taken from my account *****ulently since June. Why is this so hard to resolve??? I've even done my own investigation and still cannot trace why the Durban municipality would deduct funds from my account unless my card was cloned and used there!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2023, 10:27
Official
 Good Day ZAAIDA KRUGER
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 
  
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 
  
The reference number is: ***NF

For further request, you can email us on the below email address: 
  
Email address: *** 
Regards,
  
Hello Peter Complaints Team