SZ
Sinethemba Z

1 reviews | Active since Apr 2020

13 Apr 2022, 18:02

Unresolved Deceased Estate Claim

My grandmother passed away in August 2021 and we still haven’t heard back from FNB re her deceased estate. All documentation has been sent to them, they don’t answer emails, calls or send any updates re this matter. We’ve been to the branch twice now and no help from the consultants. This is so frustrating & it’s as if FNB wants us to give up on this claim. It’s so disappointing from such a reputable bank.

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Replies (1)
SZ
Sinethemba Z's update14 Apr 2022, 10:37
Reviewer Update
Thank you for the prompt response. We really appreciate it as a family to have this issue resolved swiftly. It’s been over 8months of waiting.