1 reviews | Active since Oct 2017
Unresolved Credit Card Query
Good Day
I have spoken to all possible call centres with regards to my Credit Card reflecting under Debt Review even though FNB's own debt review dept. confirm that it has been settled and has been removed from Debt Review. Yet the Credit Card Dept. keeps stating I must speak to the debt Review dept. I would either like the credit card account cancelled or re-instated. But I have been running into a brick wall..... Please help!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)