1 reviews | Active since Oct 2013
Unresolved case : Shocking service
<p>Absoulte poor and unprofessional service from FNB, still waiting on my case to be resolved. This is the 2nd complaint im writing on here as my case has not been resolved. The consultant ive dealt with has failed to resolve my query, ive not received any feedback regarding my outstanding case.</p> <p>I think its time for me to move over to Standard Bank. Clearly FNB does not value their customers</p>
Its been a week and still havnt heard from Daffnie Govender, unaccepable service by FNB , i will be looking to move banks pretty soon.
Its been a week and still havnt heard from Daffnie Govender, unaccepable service by FNB , i will be looking to move banks pretty soon.
The consultant called immediately after each other, left no voice mail or tried again the following day. The consultant`s email has not resolved the case. She has quoted interest rate ncreases based on prime, which has gone up by 1.5% since 2014 until now, information that i am well aware of. Her email has not assisted in anyway.
I called the consultant the following day , but she was unavailable, i left a message for her to call me, which has not happend.
Its been 2 weeks and my issue has not been resolved so you can understand my frustration.
The consultant called immediately after each other, left no voice mail or tried again the following day. The consultant`s email has not resolved the case. She has quoted interest rate ncreases based on prime, which has gone up by 1.5% since 2014 until now, information that i am well aware of. Her email has not assisted in anyway.
I called the consultant the following day , but she was unavailable, i left a message for her to call me, which has not happend.
Its been 2 weeks and my issue has not been resolved so you can understand my frustration.