****/***** Unresolved

I am utterly disappointed at how they are handling my **** case. First I had to call and get ahold of the investigator. Then I had follow up with the investigator to get updates. Now I’m on my third week since the report and the person who ****med me, who I was able to help identify, is somewhere out there enjoying my money. I have fees and stuff to do with that money, I just want it reversed and I don’t understand how hard that is after they asked me to go to the police and do all the nitty gritty bits. This a cry for help from any superiors who can assist. I’d rather they say they failed than prolonging this process. I want my money, Capitec Bank has it, I want it bank, point blank. The ***** department is utterly ***********.