TI
Tasnim I
1 reviews | Active since Dec 2011
09 Feb 2015, 16:22
unreliable sms
On Saturday 06 December 2014 I purchased Air Asia tickets online. Total cost 2313.98 USD. I received an sms confirming payment went through for amount R 27 080.70 which is what I charged my client. On my bank statement I notice that I was actually charged R27 534.08<br> I had already charged my client the amount sms'd to me. please look into this as I lost because of incorrect information sms'd to me.<br>
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FNB (First National Bank)'s replyOfficial
09 Feb 2015, 16:52Hello tasnimi786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620681.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620681.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Feb 2015, 16:52
Official
Hello tasnimi786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620681.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620681.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)