lL
liammaphosa L

1 reviews | Active since Jul 2017

26 Sept 2021, 04:27

Unreliable services and rude call agents

I wish I could just give FNB negative 100 rating. They are the most useless, unreliable, unprofessional, disrespectful and I want nothing to do with them anymore.

Due to the long weekend on the 24 September, we received our salaries on Wednesday 22 September but thanks to FNB, I still have not received any mine & Today is Sunday 26th September. I had to contact the finance department at my work office to double check if they did not make a mistake with my account number and they even sent me a proof of payment and everything is correct.

I called the bank on Saturday and the lady put me on hold for 20 minutes and when came back, I was told "you need to wait like the rest of the customers". When I asked for the supervisor, this was the response "sorry sir, he has left for the day, so you will need to wait until Monday, is there anything else I can assist you with".

So thanks FNB for the ****ty service, am moving to a different bank.

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