1 reviews | Active since Mar 2014
UNRELIABLE SERVICE
ive been trying to apply for a loan and was pre approved. i was called by multiple call centre agents for the finalization of the account but due to the fact that i also work in a call centre enviroment, i asked them to call back at a certain time, and then they dont
we're having a funeral so the matter is urgent. for the whole week i was told i would be contacted
Im still waiting
bad customer service!!!!!
Good day Zoey,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Zoey,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)