Unreliable and ***********: My Frustrating Experience with FNB Connect

My experience with FNB Connect over the past week has been nothing short of frustrating and disappointing. For the last 5-6 days, my sim card has been rendered completely useless, leaving me without any mobile service whatsoever.

I first contacted FNB Connect customer service last Friday after noticing the issue. I was assured that there was a problem on FNB's side and that their technicians were actively working to resolve it. I was promised that my service would be restored by the end of the day—a promise that has yet to be fulfilled.

Since then, I have made numerous calls to follow up on the status of my sim card and have also used their secure chat feature multiple times. However, each interaction has been more frustrating than the last. The staff seem completely *********** and unable to provide any concrete answers or assistance.

How long am I expected to go without a working phone? I rely on my mobile service for both personal and professional communication, and the inability to receive calls or messages has severely inconvenienced me.

At this point, I am seriously considering porting out my number from FNB Connect the moment my sim card becomes active again. I have no intention of continuing with a network that has proven to be so unreliable and unresponsive. It's truly disappointing to see such lackluster service from what is supposed to be a reputable financial institution.

In conclusion, my recent experience with FNB Connect has been nothing short of a nightmare. From unresolved technical issues to *********** customer service, I would strongly advise against anyone relying on this network for their mobile needs.