nM
nndwammbi M

1 reviews | Active since Nov 2011

12 Jul 2022, 09:24

Unreliable

Here is the Process when you apply for a product with FNB:

Apply online or via App

FNB send you a quotation

Accept the quote

FNB then send a debit check Mandate

You accept the Mandate.

You wait

They do not say a word

you wait

No communication no money

You reapply

same thing again, Quotation, Mandate, Silence

Then you call to follow up

You hold

Then boom...... your application declined due to Multiple application.

FNB, Please review your processes, You are confusion us and Mashonisa are doing a better job than you out there.

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Replies (1)
nM
nndwammbi M's update13 Jul 2022, 14:47
Reviewer Update
Funny it took a hello peter complain for my application to be considered>

You need to know that the time of application is when an applicant needs the money, if you drag to assist then what use is FNB

All thanks to Nedbank that realized that i needed help and they stepped in when i needed them most.

Tell, me.....

Why bank with the bank that does not avail itself when needed? I am paying ,mountain of charges and you look away when i need help?

Have you had enough customers? I will be considering to move my products to a bank that is willing to assist and work for me.

This is not the first time i come across such service with FNB but our relationship is not really working for me. ofcause it does work for you considering how much you collect from me every month without fail

Please withdraw my applications