Unreasonably High Banking Fees on FNB Business Accounts

I am absolutely shocked at how high the banking fees are for FNB Business Accounts.

I currently pay R349 per account, and I have two business accounts. In addition to that, I was charged an extra R861.32 service fee on one account and R95.70 on the other. I cannot understand what the R349 monthly fee actually covers if there are still additional “service” charges every month.

I’ve sent two separate emails — to *** and *** — requesting the email address of my banker, Ntombifuthi Kgabi, so that I can get clarity on these charges. To date, I have received no response at all.

After just two months, I’ve paid roughly R1,655 per month, which adds up to nearly R19,900 a year just to keep two accounts open. This is completely unreasonable and unaffordable for small businesses.

Can someone from FNB please urgently provide a detailed pricing structure for business accounts and explain exactly what these fees include? A little transparency and proper client service would go a long way.

Your urgent attention will be highly appreciated. I